📋 Frequently Asked Questions (FAQs)
🛍️ Ordering
Q: How do I place an order?
A: Add items to your cart, proceed to checkout, and complete your payment. You’ll receive a confirmation email.
Q: Can I change my shipping address after placing an order?
A:
🚚 Shipping
Q: When will my order be shipped?
A: Orders are processed within 1–2 business days.
Q: How long will delivery take?
A: Delivery within India usually takes 2–10 business days depending on your location.
Q: How can I track my order?
A: You’ll get a tracking link by email after your order ships.
📦 Returns & Refunds
Q: Can I return my order?
A: Yes. Returns are accepted within 7 days if items are unused and in original packaging.
Q: Are there any items that cannot be returned?
A:
Q: Who pays for return shipping?
A:
- If the item is damaged or incorrect, we cover return shipping.
- For change of mind, you pay shipping both ways.
Q: How long will my refund take?
A: Refunds are processed within 7–10 business days after inspection.
🛑 Cancellations
Q: Can I cancel my order?
A: Yes, if it hasn’t been dispatched yet. Once shipped, cancellations are not possible.
💳 Payments
Q: What payment methods do you accept?
A: Credit/debit cards, UPI, net banking, and cash on delivery (where available).
Q: Are my payment details secure?
A: Yes, we use secure payment gateways.
